Founder & CEO · ITMEA & ITEgyptCorp

Amr
El Hariry

International Trainer · Coach · AI Strategist · ITIL · Agile · DevOps

30+ years of business leadership, IT service management, and digital transformation. Trained 100,000+ professionals across 50+ countries and 600+ global corporations — from Vodafone and Microsoft to WHO, IBM, and HSBC.

Work With Me→ View Programs
30+
Years Experience
50+
Countries Reached
100K+
Professionals Trained
600+
Global Corporations
Amr El Hariry
About Me

Amplifying Human Potential Through Knowledge

I'm Amr El Hariry — Founder & CEO of ITMEA and ITEgyptCorp, and one of the most recognized international trainers, coaches, and consultants in the Middle East & Africa. With 30+ years of proven high-quality coaching and knowledge transfer, I've delivered to the world's top multinationals and governments.

I am a Certified Agile/Lean/DevOps Coach & Master Trainer, an accredited ITIL 4 Managing Professional Trainer, and proudly chosen by PeopleCert as their Global DevOps Ambassador. I was also awarded Best Microsoft Technology Advisor and Best Microsoft IT Professional Hero. A Microsoft Certified Trainer (MCT) since 1995.

My latest focus: helping educators, trainers, and decision-makers understand how Artificial Intelligence is reshaping the future of learning — bridging technology and pedagogy to empower institutions to lead in the era of intelligent transformation.

ITIL 4 MP Agile Coach DevOps Ambassador AI Strategist Lean IT Digital Transformation Prince2 COBIT 5 ISO 20000 Public Speaker
ITIL 4 MP
DevOps Ambassador
MCT since 1995
Agile/Lean Coach
What I Do

Areas of Expertise

Four interconnected domains where I deliver measurable impact — from certification training to enterprise transformation.

🏛

ITIL & IT Service Management

Accredited ITIL 4 Managing Professional trainer. I deliver the full certification track — Foundation through Strategic Leader — helping organizations redesign service management for speed, quality, and value.

ITIL 4 FoundationCDSHVITDITSDSVITIL 5 MS
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Agile, Lean & Scrum

Certified Agile/Lean Coach and Master Trainer. I bring Agile and Lean principles to life through practical workshops, retrospectives, and enterprise-level coaching — with clients like Vodafone, Etisalat, and Gulf governments.

Agile FoundationScrumKanbanSAFeLean ITPrince2
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AI & Digital Transformation

AI Strategist helping governments, companies, universities, and individuals realize their potential through AI & digital transformation. Bridging technology and pedagogy for the future of intelligent learning.

AI StrategyGenAIPrompt Eng.AI for ITSMAI Ethics
🚀

DevOps & Enterprise Agility

Chosen by PeopleCert as their Global DevOps Ambassador. I help organizations build a culture of continuous delivery, collaboration, and enterprise agility — integrating DevOps with ITSM for maximum flow.

DevOps AmbassadorDevOps FoundationVSMDORA MetricsCI/CD Culture
Track Record

Professional Journey

A career built on continuous learning, international impact, and helping organizations transform.

Present
Founder & CEO · International Trainer, Coach & AI Strategist
ITMEA & ITEgyptCorp · Cairo, Egypt & Global
Leading two internationally recognized IT training and consulting organizations. Delivering ITIL 4, Agile, DevOps, and AI transformation programs to 600+ corporations and government bodies across 50+ countries. Serving as PeopleCert's Global DevOps Ambassador. Named Best Microsoft Technology Advisor and Microsoft IT Professional Hero.
Key Clients
Global Corporate & Government Engagements
MEA Region · Gulf · Europe · Asia
Major clients include Vodafone (Spain, Germany & Egypt), Microsoft, WHO, HP, IBM, Intel, BMW, Mercedes, HSBC, Citibank, Etisalat, efinance, and governments across Bahrain, Kuwait, and Egypt. Delivered ITIL, Agile, Prince2, DevOps, Lean IT, COBIT5, and ISO 20000 programs tailored to each organization's transformation goals.
Media & Thought Leadership
Public Speaker · IT TV & Radio Presenter
Regional Events · Egypt & Middle East
A well-known IT professional and public speaker in Egypt and the wider Middle East — presenting at regional technology events, Cairo ICT Fair (2007–2009), and as a regular presenter on Nougom FM, Egypt's most popular FM radio program. Recognized as a leading voice on digital transformation and the future of AI in education.
Foundation
IT Service Management Professional
Egypt & MEA Region
30+ years of hands-on business leadership, IT service management, and project management experience across the private sector, government, and multinationals — building the deep practitioner expertise that underpins every training program and coaching engagement delivered worldwide.
Programs & Projects

Training Portfolio

A selection of training programs, corporate engagements, and signature workshops I design and deliver.

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Signature Program
ITIL 4 Managing Professional Complete Track
A comprehensive 4-module program covering CDS, DSV, HVIT, and DITS — preparing IT leaders to become ITIL 4 Managing Professionals with practical application built into every session.
ITIL 4MP TrackCorporateCertification Prep
⚡
Workshop
Agile at Scale with SAFe
2-day intensive workshop helping leadership and teams adopt SAFe for enterprise agility, including PI Planning and ART launch facilitation.
SAFeAgileEnterprise
🤖
New Program
AI for IT Leaders
Equipping IT managers and service leaders with practical AI skills — from prompt engineering to AI-powered ITSM automation and responsible AI governance.
AIGenAIITSM
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Corporate Engagement
Digital Transformation Coaching
Executive coaching program for leadership teams navigating large-scale digital and organizational transformation, blending ITIL, Agile, and change management frameworks.
CoachingC-LevelChange Mgmt
Session Highlights

Watch Amr in Action

Short clips from real training sessions and workshops — the energy, methodology, and engagement that make the difference.

PwC Training Session
Corporate Workshop · 2023
Workshop Highlights
Corporate Training · PwC 2023
NGN Training Highlights
IT Training · Bahrain 2025
Trusted By

600+ Global Corporations & Governments

Vodafone
Microsoft
WHO
HP
IBM
Intel
BMW
Mercedes
HSBC
Citibank
Etisalat
efinance
Gulf Air
Bahrain Gov.
Kuwait Gov.
Egypt Gov.
PeopleCert
Oracle
LinkedIn Recommendations

What Colleagues & Clients Say

Real recommendations from professionals who have trained with, worked with, and been transformed by Amr.

"
Amr was one of the exceptional trainers with sound knowledge and unshakable confidence in the subjects he trains. He not only enhances the skills of the trainees, but also makes sure everyone grasped the required information and would not leave the training until they did.
TE
Tarek Eshibiny
CSM · ITIL · 6YB · CIW
"
Great professional and subject matter expert in running a training. Amr is a true leader in the IT training space — his depth of knowledge and ability to connect with any audience is unmatched in the region.
IF
Ihab Fathi
Partners Sales Director – MEA · Microsoft
"
Amr is an Owner of a World Class Training organization. Through the course I attended, I gained insights and ideas that helped me in my professional business immediately. Business-oriented, targeted, and deeply practical.
KZ
Khaled Zayan
Solutions Specialist · Vodafone Global Enterprise
"
Amr as an ITIL expert demonstrated deep knowledge of the subject and has a very smooth way of delivering information — simplifying concepts so that everyone understands. I had a great pleasure to attend that course.
AA
Abdulla Alateeq
IT Infrastructure Team Leader · Gulf Air
"
I'm lucky to attend an ITIL foundation course with a trainer such as Mr. Amr — one of the best trainers I have ever met. He showed us real and deep knowledge, and shared his real life experience generously.
HH
Hussain Hashem
IT Professional · ITIL · MCSD
"
Mr. Hariry was an excellent and knowledgeable trainer — he explained the material very well, shared his experience generously, and showed a genuine passion and desire to help his trainees become better professionals.
MA
Mariam Alarab
ITIL · Change Management · Client Relations
"
I attended a Microsoft Dynamics CRM workshop at Microsoft Dubai conducted by Amr. He has sound knowledge and grasp on the subject. He is not only an exceptional trainer but a great person as well. I could not have asked for a better trainer.
MK
Muhammad Khurram Punjwani
Agile Consultant · PSM I · ITIL v3 · Microsoft Dubai
"
I think extremely highly of Amr El-Hariry. I have known Amr for over five years. I have been consistently impressed by both his attitude and performance. His interpersonal and communication skills have allowed him to build exceptional relationships at every level.
EK
Ehab Kamal
IT Consultant & Senior Project Manager
"
Honestly, I didn't see anyone do what he loves like him. Eng. Amr is an inspirational person — what he gives to the people around him is beyond measure. He deserves every recognition that exists in this industry.
AI
Ahmad Aideen
National Informatization Expert · EMBA · PMP · PMI-RMP
View all recommendations on LinkedIn →
Get In Touch

Ready to Transform Your Team?

Whether you're looking to certify your team, launch an Agile transformation, or bring AI into your operations — let's have a conversation about what's possible.

✉
Email
amrh@itmea.com
📱
Mobile & WhatsApp
+20 100 240 6000
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Companies
itegyptcorp.com · itmea.com